Shipping policy
ALL PRODUCTS ARE DISPATCHED FROM THE UK. PLEASE NOTE FOR ALL INTERNATIONAL SHIPPING YOU WILL HAVE TO COVER ANY ADDITIONAL IMPORT DUTIES, CUSTOM FEES AND VAT
Please allow 2-3 business days for dispatch
UK: Tracked 48 (2-3 days from dispatch) = £3.55
Please note the below prices do not include duties or taxes.
EU: International Tracked (allow 3-17 days from dispatch) Parcel weight dependant = £10-12. Please note the customer is responsible for any additional import duties, custom fees and VAT.
Rest Of World: International Tracked (3-17 days from dispatch) = Parcel weight dependant = £14-17. Exact shipping rates will be determined at checkout. Please note the customer is responsible for any additional import duties, custom fees and VAT.
International Orders – Especially to EU Countries
Due to current trade regulations, orders shipped from the UK to EU countries may be subject to additional charges, including:
- Customs duties
- VAT (Value Added Tax)
- Handling or processing fees
These charges are not included at checkout and are the sole responsibility of the customer. They must be paid upon delivery to the local customs authority or postal operator.
Important Notes:
- Ben Is Running is not responsible for any customs, taxes, or handling fees incurred during the shipping process.
- These fees are determined by your local government and vary depending on the destination country and the total value of your order.
- Your local postal service or courier may contact you directly to collect the VAT or any other applicable fees prior to delivery.
We recommend checking with your country’s customs office for more detailed information on possible charges before placing your order.
Thank you for your understanding.